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Terms of Service

Effective Date: April 17, 2026

These Terms of Service ("Terms") govern your use of Ericka AI's services, including our AI Dispatcher, website, and related communications. By using our services, you agree to these Terms.

1. Services

Ericka AI provides an AI-powered voice dispatching service for plumbing companies. Our service answers calls, collects customer information, and facilitates appointment scheduling on behalf of our clients.

2. User Responsibilities

By interacting with Ericka AI, you agree to:

3. SMS and Email Communications

By providing your contact information, you consent to receive transactional SMS and email messages related to your service request. You may opt out at any time by replying STOP to any SMS message. Message and data rates may apply.

4. Limitation of Liability

Ericka AI is not liable for any indirect, incidental, or consequential damages arising from your use of our service. Our total liability shall not exceed the amount paid for the service in the preceding 30 days.

5. Service Availability

We strive for 24/7 availability but do not guarantee uninterrupted service. We are not liable for downtime caused by factors outside our control.

6. Intellectual Property

All content, branding, and technology associated with Ericka AI are the property of Ericka AI and may not be reproduced without written permission.

7. Termination

We reserve the right to suspend or terminate access to our services for violations of these Terms or for any other reason at our discretion.

8. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

10. Contact Us

For questions about these Terms, contact us at:
val@ericka-ai.com